The products illustrated on this website are of the highest quality and you can expect to find many additional fittings that are not mentioned in the descriptions. Our products are supplied on a sale or return within 10 days in a new and unused condition to qualify for a refund minus postage of the product purchase price if you are not satisfied. Goods can be exchanged within 14 days of purchase. Simply return the unwanted item in a new and unused condition together with a payment of £5.00 to cover post and packing for tents, or £2.50 for the face screen, plus details of your new choice. Our policy is not to have a dissatisfied customer and any fault in material or workmanship will be resolved with the minimum fuss and delay. We are not responsible for normal wear or defects caused by accident, misuse or improper care. We usually have “Saunders” seconds and slightly soiled ex-exhibition tents for sale, these are particularly suitable for Scout Troops, Schools, etc. Please contact us for details. Saunders offer a first class repair service on our products. Typical examples of our prices are as follows :- Removing and fitting new zips, length up to 30cm (12”) £6.50. - Length from 30-92cm (12-36”) £12.50. - Length from 92-150cm (36-60”) £18.50. - Small tear £5.50. Medium tear £10.00. Large tear £15.00. We will be pleased to quote for other repairs upon request. Please return in a clean condition with faults clearly indicated. Saunders Lakeland Mountain Marathon (2nd / 3rd July 2005) The Saunders Lakeland Mountain Marathon (SLMM) is a two-day mountain navigation event open to teams of two. Teams navigate between checkpoints, visiting them in the order given (with the exception of solo Klets competitors). For further information please visit the Lakeland Mountain Marathon website by clicking the following link:- www.SLMM.org.uk Robert Saunders